We thrive to ensure that you get the most out of your Airtel experience which is why we provide the best-in-class customer service across a wide range of platforms, designed keeping your convenience in mind. Connect with us in any of our customer service platform below:
It is a menu-based audio-visual platform with easy navigation guided by voice where you can easily manage your Airtel account and even purchase your favorite packs. Simply dial 1216 and you will receive a link to use the service.
If you are a Airtel prepaid or a postpaid user you can use probable keywords through USSD Chatbot to get desired services by simply dialing *666# and typing your desired service name, for e.g. data, minute, balance, etc.
By just dialing 1 digit code you can easily get some of the most desired services. Check out the list below:
|Single Digit USSD||Service Names|
|*1#||Balance Check/Due Balance|
|*2#||Show own Mobile Number|
|*3#||Data (MB) Check|
|*4#||Internet Pack Purchase|
|*5#||Popular Vas Activation/Deactivation|
|*6#||Know Your Package/Call Tariff|
|*7#||DND (Stop/Start Promotional SMS)|
|*8#||Jhotpot Balance/Air Credit|
|*9#||All VAS Stop Request|
|*123#||Show All Service|
Airtel brings the 'Door Step Service' in Bangladesh, the most customer centric service ever. This service will allow you to enjoy all kind of service at your preferred place and convenient time. You no longer have to waste your time and effort in visiting our touch points as we will come to you to fulfill your desired services.
To generate a service request simply dial 121 (Airtel users) or 01678600786 (Other user) or send an email firstname.lastname@example.org with your details.