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  • What is VoLTE?
    - Full form of VoLTE is Voice over LTE. VoLTE is a technology wherein you can simultaneously send voice and data over the network without diminishing quality of voice.     - Superior HD Voice quality
        - Faster Call connectivity
        - Using of voice call and data simultaneously
        - Voice calls will be more stable
  • What are the benefits of VoLTE?
    - Superior HD Voice quality
    - Faster Call connectivity
    - Using of Voice call and Data simultaneously
    - Above facilities will be added advantage with regular 4G facilities below-
        - High Speed Internet Service.
        - Improved download/upload speeds faster than 3G.
        - Improved Internet Experience.
        - Lesser Latency: Web Pages take less time to load, lesser buffer time.
        - Video streaming and gaming will be faster than 3G.
        - Suitable Network for IOT (Internet of Things) Services.
  • What are the prerequisites for availing VoLTE? How can I use VoLTE? What do I need for VoLTE?
    - For availing Airtel VoLTE Services, you need to fulfill the following requirements:
        - USIM card
        - VoLTE-enabled handset & enabaled VOLTE option
        - Airtel VoLTE coverage area
        - VoLTE provisioning.
        - Note: To avail VoLTE features both caller and receiver should have the USIM, VoLTE enabled Handset and under VoLTE coverage area.
  • What is USIM card? Why do I need USIM card? What are the benefits of USIM Card?
    - USIM is 4G/VoLTE enable SIM card. To avail 4G/VoLTE service you need to have an USIM card+VoLTE enabled handset+VoLTE coverage area. The main benefit is to ready the user for 4G/VoLTE network.
  • Do I need a VoLTE enabled device to use USIM Card?
    - You don’t need a VoLTE device to use the USIM card. But you need VoLTE enabled device and USIM to experience the VoLTE service under VoLTE coverage area.
  • What is the charge for USIM replacement?
    - Regular SIM replacement fee is applicable.
  • Will there be any extra charges for VoLTE services? Is there any chance of bill shock, if I use VoLTE?
    - No, you don’t have to pay extra for VoLTE services. You can get the VoLTE service at the price of 4G services.
  • How to get or buy a mobile phone that supports VoLTE?
    - Please visit https://shop.robi.com.bd for exciting VoLTE Handset deals.
  • How do I know if my handset supports VoLTE? How can I enable VoLTE in my handset?
    - To avail VoLTE dial *86583#. Initially below handsets are eligible for availing VoLTE service but carrier bundle must be updated with latest version. Gradually more handset will be added and updated handset list will be published.
        - Huawei Nova 3i
        - Samsung J4+
        - Xiaomi Go
        - Nokia 3.2, 4.2, 6.2, 7.2
        - Symphony Z12, Z15, i68, i74
  • Where do we get VoLTE coverage information?
    - You can check the coverage info in our website www.bd.airtel.com

Check Airtel VoLTE Coverage